Property Manager Regulation Update

Regulation of residential property managers is coming but it's likely to be next year before further details are revealed.

The Property Managers Institute of New Zealand, through its affiliation with the Property Institute, maintains a constructive relationship with the Government and the PINZ Chief Executive held a meeting with Associate Housing Minister Poto Williams in early November to discuss a number of issues relating to property management.

Viv Gurrey reports that the Minister described the relationship as 'strong' and said that PROMINZ was 'the key' stakeholder as her team actively work through a deep dive process.

This will include a robust code of conduct, complaints, and a disciplinary process that is focused on installing confidence with the public.

They are also looking at what level of education will be required, including an entry qualification that will not be onerous (looking at a few weeks for an applicant to complete as opposed to years).

They will be keen to hear PROMINZ views on what “the regulator(s)” may look like.  It appears they are in the early stages of this and at this stage it won’t be a proposal in a discussion document expected for release in February.  

The Minister confirmed that the next step is for proposals to go before Cabinet – but given there are only a few Cabinet meetings left for this year, she was unsure if it will get on the agenda for one of those. It's suspected this will happen early next year.

A discussion document is being worked on to build on the proposal to Cabinet and the Minister has indicated she would welcome our feedback and input. This has been confirmed with a scheduled meeting in February 2022.

The Ministerial meeting was very constructive and it's a good sign that the Minister has accepted and welcomed our mission to 'Raise Industry Standards'.

We look forward to further discussions in due course and we will keep you all updated.
An interesting statistic

The following written question was posed by National MP Chris Penk to the Minister for Courts, Hon Aupito William Sio:

Question: How many tenancy tribunal cases, if any, have had to be postponed since 17 August 2021 due to the heightened COVID-19 Alert levels?
Reply: Due to heightened COVID-19 Alert Levels, since 17 August 2021 a total of 497 matters already scheduled to be heard by the Tenancy Tribunal have required adjournment. A further 253 matters have been adjourned and are being held until in-person hearings are permitted again under COVID-19 guidelines.
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Privacy Commissioner clarifies guidelines

The Office of the Privacy Commissioner John Edwards has released a series of guidelines for Property Managers collecting information on tenants or prospective tenants.
Members of the Property Managers Institute of New Zealand are being urged to understand the new framework which is available (complete with templates & FAQs) HERE.
The Chief Executive of the Property Institute of New Zealand Viv Gurrey has also written the Privacy Commissioner a letter asking for early advice when his Office makes these announcements so we are able to communicate these in a timely way.
Related links:
Save The Date
We're working hard behind the scenes on our big 2022 National Property Conference & Awards to be held in Rotorua during June.
The event will be held at the Novotel – Rotorua Lakeside Hotel and promises to be three days of great networking opportunities and first class education.
Keep an eye on our EVENTS PAGE for more information as it is confirmed and for registration details.
Property Management In The News
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Lockdown slows Auckland rents down

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Auckland median rent cracks $600 for the first time, Wellington rent reaches all-time high

Emergency housing: Auckland motel manager beaten after asking tenant to clean room

Government silent on healthy homes deadline extension
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