Members adhere to the Rules of the Property Institute of New Zealand.

Any person may lodge a complaint with the Property Institute concerning any member where that member is alleged to have:

  1. Violated any part of the Institute's Rules or By-laws, or mandatory sections of the Code of Professional Practice;
  2. Committed any civil or criminal offence punishable by imprisonment;
  3. Knowingly been involved in any dishonest practice or dealing;
  4. Engaged in conduct prejudicial to the good name of the Institute; or
  5. Obtained admission to the Institute by improper means.

To lodge a complaint please click here.

Complaints against members of the Property Institute are referred to the Professional Conduct Committee.

Please note the process for lodging a complaint against a Registered Valuer does differ. 

You can click here for more information about this process.